
Troubleshooting
Voyager
™
Biospectrometry
™
Workstation User’s Guide 8-23
8
Cracking sound in mass
spectrometer
Arcing caused by dirty
sample plate
Use clean, particulate-free
sample plate.
Arcing caused by negative
ion mode
Decrease Accelerating
Voltage. See
Section 5.4.4.2, Setting
Accelerating Voltage.
Arcing caused by excess
matrix in sample
preparation (may be
required for ionization of
certain samples)
Decrease amount of
matrix in sample
preparation.
If excess matrix is
required to ionize sample,
decrease Accelerating
Voltage. See
Section 5.4.4.2, Setting
Accelerating Voltage.
Arcing caused by faulty
grid in ion source
1. Reboot computer by
pressing Control+Alt+
Delete.
Do not restart
software.
2. Call PerSeptive
Biosystems Technical
Support.
Arcing caused by faulty
electronic components,
PCBs, or cables
Reboot computer by
pressing Control+Alt+
Delete.
Do not restart software.
Call PerSeptive
Biosystems Technical
Support.
Table 8-4 Mass Spectrometer Troubleshooting (Continued)
Symptom Possible Cause Action
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